My Active Rewards is Nutrition Warehouse’s loyalty program. As a member, you earn 1 point for every $1 spent on products in-store and online. Your points add up, allowing you to use them to purchase your favourite products. Plus, enjoy exclusive freebies and be the first to preview our latest products and VIP events.

Joining My Active Rewards is simple and free! You can sign up online or have our in-store staff assist you with registration during your visit. Our staff can easily locate your account using your email address.

Your My Active Rewards points are calculated based on your spending. For every $1 spent at Nutrition Warehouse, you earn 1 point. The more you shop, the more points you accumulate, which you can then use to enjoy rewards and exclusive benefits.

To participate in My Active Rewards, it is essential to provide a valid email address and phone number. Your points are linked to your account, and we use your email address to send you program updates and rewards vouchers electronically.

You can use your My Active Rewards points in-store and online at nutritionwarehouse.co.nz.

No, you don't have to use your points across multiple transactions. You can redeem all your points in a single transaction, provided the total purchase amount exceeds the value of your points.

My Active Rewards points are earned only from product purchases and cannot be used for shipping costs. However, if your order exceeds $60, you'll qualify for free shipping.

Your points will be credited to your loyalty account approximately 24 hours after making a purchase, whether in-store or online.

You can sign in to your My Active Rewards account by clicking the “Log In” button, located on the top right-hand side of the Nutrition Warehouse home page.

Your account details will be updated with your next order. Alternatively, you can contact the customer care team on 0800 837785 or email us, or visit your local store.

If you haven’t been receiving emails from Nutrition Warehouse, it’s possible that your email address was not recorded correctly. Please verify your details under the 'My Profile' section of our website. If you're unable to update your information through your account, call our customer care team at 0800 837 785 or email us here with your account details and email address, and we’ll assist you in resolving the issue.

To unsubscribe from Nutrition Warehouse communications, simply click the ‘unsubscribe’ link at the bottom of any email you’ve received from us and follow the instructions provided.

We're sorry to hear you're thinking about canceling your membership! Please note that canceling My Active Rewards means you'll no longer earn points or receive exclusive access to sales, promotions, and events. If you still wish to proceed, you can cancel at any time by contacting our customer care team at 0800 837785 or email us (here).

To check if your recent in-store transactions have been added to your loyalty account, sign in to My Active Rewards here. Your balance and status will be displayed in the Rewards Points field.